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How to update FasTag KYC online: Toll Plaza IHMCL

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FasTag KYC Update 2023: In the case of Bank FASTag, you will need to upload your documents in the Bank FASTag app or portal, or you can call the bank customer care line to guide you through the process.

In the case of NHAI FASTag, you need to upload a clear copy of the relevant documents on the FASTag portal and fill in the required details.

Take a clear copy of both sides of your Voter ID, Passport, or Driver’s License, self-attest it, and upload it in both the sections of ID Proof and Address Proof.

In this guide, we have explained step-by-step how to update KYC Fastag online, what are the requirements, and more.

Requirements for Fastag KYC update

The requirements for updating KYC details in FASTag may differ slightly for the issuing agency or bank, but generally, you will need the following documents for FASTag KYC:

Valid identity proof: 

As per requirements, you can submit any of the following as identity proof: an Aadhaar card, a PAN card, Voter ID, Passport, or Driving License.

Valid address proof: 

You can submit any of the documents such as an Aadhaar Card, Voter ID, Passport, Driving License, Utility Bill (Electricity, Telephone, etc.), or Rent Agreement.

Scanned copies mentioned documents:

If you are Updating your KYC details online, you may be required to upload scanned copies of your identity proof and address proof with both sides.

Active mobile number and email address:

You need to provide a valid and active mobile number and email address for verification purposes, and so that the issuing agency or issuer bank can contact you for any further information or updates.

Fastag number and account details:

You must have your Fastag number and account details ready while updating your KYC details online.

Customer Photo:

You have to upload the photo of the customer whose name it is.


However, you should check the specific requirements of your issuing agency or bank before updating KYC and submitting details.

How to update FasTag KYC online?

To update KYC details in Fastag online, you can follow these steps:

Step 1: Go to the official website for updating KYC Fastag at Toll Plaza – IHMCL.

Step 2: Direct link of Toll Plaza – IHMCL:

Step 3: Log in to your account using your mobile number, Password, and captcha Code.

Step 4: Click on the Three Line button and select the My Profile section.

Step 5: Click on PAN/Form 60 and enter PAN card details. This would be an instant approval.

Step 6: Next, click on the KYC button.

Step 7: Select a Customer Type such as Individual or Non- Individuals.

Step 8: Enter and upload your ID proof such as your Aadhar card, pan card, driving license, etc.

Step 9: Enter and Upload your Address Proof (such as your Passport, and voter card,) and the required information (Name, state, Pincode, location, etc).

Note: You need to upload both sides of the document in PDF.

Step 10: Select the BOX: (I/we have confirmed that the attached documents are authentic documents, i/we have the original with us.)

Step 11: Finally, Review the details and Click on Submit button.

After the verification of documents by the verifier, your KYC details will be updated in the FASTag system. If there is an error in your document or you have not filled in the correct information, then your KYC status will be shown as Pending.

Alternative method to Update fastag KYC

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Update FasTag KYC Online

You can also visit the branch office of the issuing agency nearest to you. And in person by filling out the KYC form and submitting the required documents.

It is important to note that it is important to keep your KYC details updated to avoid any inconvenience while using your FASTag.

Fastag kyc update status check

After completing the Fastag KYC update, you must check the ihmcl fastag KYC update status online. simply you need to follow the steps below:

  • Visit the ihmcl fastag website.
  • Login to your account using your mobile number and Password/OTP.
  • Go My Profile section and check the status.

Now you know ihmcl fastag KYC update online process and requirement.

FAQs of Fastag KYC Update

Where I can update my fastag KYC?

You can update my fastag KYC online from the official FASTag customer portal at

What is the validity of FASTag?

FASTag has unlimited validity. A single FASTag can be used as long as the tag is not read by the reader and is not tampered with. If the reading quality deteriorates due to wear and tear, please contact your issuing bank for a new tag.

How long will it take for my KYC request to be processed?

Your KYC will be processed in a maximum of 7 working days from the date of submission of your request for a KYC update. After submitting the KYC request, you can check your KYC status on the “My Profile” page of the customer portal itself at