Paytm Postpaid not Working – How to Fix 2024

Paytm Postpaid Not Working How to Fix – As we all know, Paytm is an Indian multinational financial technology company specializing in digital payments and financial services across India.

Apart from the online digital payment-making platforms, Paytm launched a Paytm postpaid service that allows people to spend now and pay later.

However, we/some customers are experiencing that Paytm Postpaid not working on Swiggy, merchant, rent payment, and others. There can be many reasons behind these problems.

Why is Paytm Postpaid Not Working?

Paytm Postpaid is a buy now, pay later service offered by Paytm in India. It allows users to shop first and pay later on any purchase through a Paytm-supported company.

There are many reasons behind Paytm Postpaid Not Working today.

  • You may not be eligible for Postpaid due to a poor credit score.
  • Paytm Pending KYC Verification: if you have not completed your KYC verification,
  • Overdue Payment: Your account may be temporarily blocked if you have failed to pay your bills or EMIs.
  • An outdated Paytm app may not work properly.
  • Server problems may interrupt your services.
  • Technical issues may interrupt Paytm Postpaid.

We have shared some troubleshooting solutions for Paytm postpaid not working issue fix.

How to fix Paytm Postpaid Not Working

Here are the possible ways to fix Paytm Postpaid.

paytm postpaid not working
Paytm Postpaid not working

Update Paytm App

If you are using an older version of the Paytm app, it may not work properly. Therefore, please update the Paytm app to use postpaid features.


  • Go to the Play Store store.
  • Search Paytm app
  • Check for updates available.
  • Tap on update


  • Go to Appstore.
  • Search Paytm App.
  • Check for updates available.
  • Tap on update.

Complete your Paytm KYC:

To use the Paytm postpaid feature, you need to complete the Paytm KYC fully.

  • Go to your profile.
  • Click on the ‘Complete KYC’ option.
  • Select a verification mode like Aadhaar, PAN, Passport, etc.
  • Enter the requested information.
  • Upload the required photos.
  • Submit your documents.
  • Tap to Accept the terms and conditions.
  • Click on Verify.
  • Once your verification is complete, your Paytm Postpaid account will be activated.

Check your credentials

You need to check your credit score using CreditMantri or Experian. If your credit score is low or bad, you must improve it before getting approved for Paytm Postpaid.

Clear Overdue Bills:

To solve the Paytm Postpaid not Working issue, all pending amounts should be paid as soon as possible. By paying your bills or EMIs on time you will not get errors in the Paytm app for postpaid. You will be able to use Paytm Postpaid without any interruption.

Wait to Resolve technical error or Server maintenance

If Paytm Postpaid is not working properly after completing the above task, you will have to wait for the resolution of technical errors or server maintenance.

Customer Care Support

If you are still having problems, you need to contact Paytm’s customer support. You can go through email, chat, or call.

Open the Paytm app and select Profile > Settings > Help & Support.

Conclusion: That is all about “Paytm Postpaid not Working” and how to fix it. You need to complete your KYC, clear pending dues, and contact customer support using these verified methods to resolve these issues.